Returns & Exchanges
We want you to love every brew, which is why we offer a 30-day return window for all brewing equipment and unopened coffee beans. If you are not completely satisfied with your purchase, we are here to make it right through a refund or exchange.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack the items in their original packaging, ensuring all manuals and accessories are included to qualify for a full refund.
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing